The Short Version:
Privacy is important to us, so we understand it's important to you.
Our Policy
It is our policy not to sell your Private Personally Identifiable Information (like your name, address, phone number, email address or payment information) you provide to us through this website to any third parties.
If you provide your credit card information to us for a transaction over the internet, it is also our policy to charge your credit card only for the amount and for the transaction we understand you have authorized. Any payment information that you choose to provide on your account profile is stored securely using industry standard encryption.
How We May Use Your Information
We may use information about you in a variety of ways. For example, for promotions, to complete your transactions, to communicate with you, to assist us in marketing analysis and efforts and other similar ways. We try to send only pertinent information to you, and if you ever feel the need to opt-out of receiving these promotional emails, simply send an email to eatnow@foodonbowen.com and we will disassociate your e-mail to your account.
Please understand we may update this page from time to time and so you may want to check it in the future to review any changes. If you use our site, sign up for an account or newsletter from Food On Bowen delivery service, you agreeing to our policies, terms, and conditions set forth on the site, including this policy.
The Long Version:
1. Types of information collected
We require customer contact information, (such as name, phone number, address, and e-mail address). This information is only obtained when voluntarily submitted by you. Customer contact information is used to send the information about our company, and contact the customer. We distribute the customer's contact information to, and only to, the restaurant that the customer has placed an order. When an order is placed, the restaurant is sent an e-mail or fax with the customer's contact information so that the restaurant can ensure that their meals meets the customer's expectations.
We continually monitor our website for errors and if one occurs, information about your web browser may be collected to assist us in correcting the problem.
2. Statistical information about your visit
When you visit our site, our computers may collect statistics about your visit. This information is used to monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors use and the browsers people use most. These statistics are used to help us improve the performance of our Web site.
Financial information (credit card numbers, credit card expiration dates, billing address, etc.) is required for most purchases. Customers must provide this financial information, so that we can collect payment for services ordered on the website. Customers have the option of keeping credit card information on file with their account. If a customer chooses not to save their financial information on file, it will only be used to collect payment for the order(s) placed during the order session in which it was given.
3. Use of your personal information
Personal information may be collected from you in order to get your feedback our our website, send you emails of our promotions/coupons, or emails on updates.
We may use your personal information for several purposes such as:
1. To make our website easier for you to use by not requiring you to enter your personal information more than once.
2. To help you quickly find services or information.
3. To contact you when you have received an error while using our website so we can help you solve the problem.
We will disclose your information, without notice, only as follows:
1. To obey orders of the law or comply with legal process served.
2. To protect and defend the rights or property.
3. To act in urgent circumstances to protect our website, it's employees or the public.
4. Control of your personal information
We will not sell, transfer or disclose your personal information to third parties.
5. Security of your personal information
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Only authorized employees are permitted to have access to this information and is limited by need. All of our employees abide by our Privacy Policy, or face termination.
We use secure connections (SSL) during Registration and Checkout, which means information is encrypted before it is sent over the Internet between your computer and our computers. When we receive your personal and financial information, it is stored and protected by a firewall. The firewall is designed to protect anyone from viewing, stealing or accessing information.
6. Use of Cookies
"Cookies" are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. We use a feature of your browser to set a "cookie" on your computer. This allows us to link from screen to screen, while maintaining a shopping cart for your visit. We also use cookies allow the web site to remember important information that will make your used of the site more convenient. Cookies, by themselves, cannot be used to find out the identity of the user. Like most web sites, we use cookies for a variety of purposes in order to improve your on-line experience.
Use the options on your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences (to reject cookies or to choose which cookies to accept).
7. Changes to our privacy policy
If a change is made to our Privacy Statement and/or the way we used our customer's personal or financial information, we will post a notice of the change on the front page of this Privacy statement, as well as on the home page.
General Conditions
By simply placing an order, each customer implicitly and fully complies with the present general conditions. With the goal of satisfying the customer, we may modify the following sales conditions as well as its product range. Customers will be notified of any changes via our webpage.
1. Products and Services
When a customer places an order by phone or online, the customer agrees with the placement of the order once it has been submitted. No objections regarding the quantity will be accepted after the delivery driver has made the delivery. The order can neither be exchanged nor taken back to the restaurant once it has been received. We decline all responsibility if the products are not consumed immediately or if they are delivered outside the indicated delivery time. The timeframe is only given as an estimate and subject to delays due to inclement weather or traffic delays. In case the customer is absent at the time of delivery, we will be obliged to charge the delivery fee twice for a return trip.
Keep in mind that we do not control restaurant menu pricing, and as such, all prices are subject to change at any time and without notice. Prices do not include tax (although we do calculate tax due for the total order). Restaurant and menu listings do not constitute an official agreement with DeliverMe.
Rewards are earned on orders placed online only.
2. Orders and delivery
We can take your orders as long as the selected restaurant is open.
The orders are delivered directly to the specified addresses in the shortest possible time. We cannot be held responsible for any errors or late delivery in the event the information given by the customer is incomplete or inaccurate. We therefore recommend you check the accuracy of your contact details prior to submitting your order.
We cannot be held responsible for any late delivery or failed attempt to deliver if the delivery driver cannot access the premises.
Any additional orders requiring an extra delivery will incur supplementary delivery charges.
3. Sales Products
The menu items and prices are subject to change. The prices listed do not include sales tax and will be applied to your total.
4. Payment
There are four methods of payment:
a. Cash payment upon delivery with prior approval only. For security reasons, our delivery drivers only carry a small amount of change. Cash is a non-preferred method.
b. Credit card payment over the Internet.
We offer you the possibility of paying your order by credit card (Mastercard, Visa). Any rejection of the credit card by the banking institution may lead to the cancellation of the order or the collection of the amount owed by the customer in cash upon delivery. For security reasons, we ask that the credit card be presented upon delivery of the meal.
c. Check
We do not take any personal or company checks
d. Gift Certificate
Gift certificate purchased on our site can be redeemed on the phone or on the website . You can use the gift certificate for your meal, delivery fees, or driver gratuities. Gift certificates from partner-restaurants are not valid with us and can only be used at the restaurant.
5. Legal Information
We declare that all personal data will be treated in accordance with the December 8, 1992 privacy law. By agreeing with the general sales conditions, the customer agrees to receive occasional information about products and services from us and our partners.
Section 1: Introduction,
Food On Bowen is a delivery company http://www.foodonbowen.com/
Section 2: Definitions
2.1. The agreement is a reference to these terms and conditions, the privacy policy, any order form and payment instructions that will be provided to you
2.2. Privacy Policy means the policy posted on our website that details how we collect and store your personal information.
2.3. Food delivery is provided by Food On Bowen and our partner restaurants provide food.
2.4. "Restaurant Partner" is a third party that has agreed to cooperate with the Company to prepare the Goods
Section 3: Order
3.1. For the supply of goods or services from this website, all contact is between you and Safari Food Delivery. You agree to be especially vigilant when providing us with your details and guarantee that this information is accurate and complete at the time of ordering.
3.2. The goods and services purchased on this website are for your own use only and you warrant that the goods purchased by you are not intended for resale and that you act as the principal and not as the agent of another party at any time. receiving services.
3.3. Please note that some of our merchandise may be suitable for certain age groups only. You must verify that the product you order is suitable for the intended recipient.
3.4. When ordering from this site, you may need to provide an e-mail address and a password. You must ensure that the combination of this information is secure and do not provide this information to a third party.
3.5. We will take all reasonable precautions, to the extent that it is in our power, to keep the details of your order and payment secure, but in the absence of negligence on our part, we can not be held liable for any loss that you could suffer if a third party gets unauthorized access to the data you provide when accessing or ordering from the website.
3.6. Any order you place with us is subject to the availability of the product, the delivery capacity and acceptance by us and the participating restaurant. When you place your order online, we will send you an e-mail to confirm that we have received it. This confirmation email will be generated automatically so that you have confirmation of the details of your order. You must inform us immediately if details are incorrect. The fact that you receive an automatic confirmation does not necessarily mean that we or the participating restaurant will be able to fulfill your order. Once we have sent the confirmation email, we will check the availability and delivery capacity.
3.7. If the ordered delivery and delivery capacity is available, Food On Bowen Food Delivery and the participating restaurant will accept the contract and confirm it to the customer. If the details of the order are correct, the contract for the delivery of food, goods or services will be confirmed by email.
3.8. The confirmation email will indicate the delivery details, including the approximate delivery time specified by Food On Bowen Food Delivery and confirm the price of delivery of the food, goods and services ordered.
3.9. If the delivery of food and / or goods is not available or if there is no delivery capacity, we will also inform you by email or phone call.
Section 4: Price and Payment
4.1. Any contract for the delivery of food products from this website is between you and Food On Bowen Food Delivery; You agree to be especially vigilant when providing us with your details and guarantee that this information is accurate and complete at the time of ordering.
4.2. All prices listed on the website are correct at the time of publication and have been entered as received by the restaurant; Although we take great care to keep them up to date, the final price charged to you by the restaurant may change at the time of delivery depending on the last menu and prices of the restaurant. We also reserve the right to modify the goods or services available for sale on the website and to stop the registration of restaurants, products or services.
4.3. All prices listed on the website for food delivery by the participating restaurant reflect the price that the participating restaurant charges at the time of registration. In case the price indicated is not up to date and the restaurant will inform us immediately after the order, we will do our best to contact you to inform you of the price difference and you can choose to unsubscribe from the order at the moment.
4.4. All prices for Food On Bowen food delivery or a third party vendor assigned by the Food On Bowen food delivery listed on the website are correct at the time of publication, however, we reserve the right to modify them in the future.
4.5. The total price of food delivery, goods or services ordered, including shipping and other charges, will be posted on the website when you place your order. Full payment must be made for all goods shipped and services provided. Payment must be made in cash, debit card or credit card.
4.6. The prices listed on the website / e-mail are determined solely by the participating restaurant and informed at Food On Bowen food delivery at the time of registration or after. Any changes to the menu prices at the time of the order are at the sole discretion of the participating restaurant.
4.7. All applicable taxes and levies, the rates of these and the manner of application of these taxes are charged and determined by the participating restaurant and the Food On Bowen food delivery is simply collect on behalf of that participating restaurant.
4.8. The total amount of applicable taxes collected by Food On Bowen food delivery is directly remitted as it is to the participating restaurants and Food On Bowen food delivery keeps no amount
4.9. Regarding food delivery, Food On Bowen Food Delivery is not responsible for validating the legality of the applicable taxes and how they are applicable on behalf of the Participating Restaurant. Regarding the delivery of food, Food On Bowen Food Delivery is not responsible for the legal accuracy / validity of the collection of these taxes. Exclusive responsibility for all legal matters regarding taxes rests with the participating restaurant.
4.10. The prices listed on the website are determined solely by the participating restaurant and communicated at the time of registration. Any changes to the menu prices at the time of the order are at the sole discretion of the participating restaurant.
4.11. The food or food sale transaction is between Food On Bowen Food Delivery and the customer, and therefore, the Food On Bowen food delivery is not responsible for billing or depositing applicable taxes on that transaction.
4.12. The final tax invoice will be issued by the participating restaurant and delivered to the customer with the order.
Section 5: Delivery
5.1. Delivery times indicated at the time of order are approximate and may vary. The goods will be delivered to the address you indicated at the time of the order.
5.2. If delivery is made by the participating restaurant, it is the sole responsibility of participating restaurants to provide timely food delivery.
5.3. In case the delivery is made by Food On Bowen food delivery, we will take care to deliver in a timely manner. No responsibility is taken for late delivery by Food On Bowen food delivery in either case.
5.4. All orders are delivered by a reputable courier. We and the participating restaurant will make every effort to deliver within the specified time, however, we will not be liable for any loss caused to you by late ordering. If the goods are not delivered within the delivery times estimated by us, please first contact the participating restaurant. You can also contact us by phone or e-mail and we will try to send you your order as soon as possible.
5.5. In case of late delivery, shipping costs will not be canceled or refunded by Food On Bowen Food Delivery.
5.6. If you do not accept the delivery of food and / or goods at the time they are ready for delivery, or if we are unable to deliver at the time indicated due to your failure to provide the appropriate instructions or authorizations , these goods will be deemed to have been delivered to you and all risks and liability with respect to these products will be passed on to you. Any storage, insurance and other costs we incur due to the inability to deliver will be at your expense and you will have to fully indemnify us for this cost.
5.8. You must ensure that at the time of delivery of food and / or merchandise, adequate arrangements, including access if necessary, are in place for the safe delivery of these goods. We will not be liable for any damages, costs or expenses incurred for these goods or premises if this occurs due to lack of adequate access or delivery arrangements.
5.9. Food On Bowen Food Delivery will aim to
5.9.1. you deliver the product to the place of delivery requested by you in your order;
5.9.2. delivered within the confirmed time;
5.9.3. Inform you if they expect to be unable to meet the estimated delivery time.
5.10. Participating Restaurants and we will not be liable to you for any loss, liability, costs, damages, charges or expenses arising from late delivery;
5.11. Please note that Food On Bowen Food Delivery may not be able to deliver in certain locations. If we will inform you using the contact information you have given us when placing your order and will arrange the cancellation of the order or delivery to another delivery address;
Section 6: Cancellation
6.1. You must immediately notify Food On Bowen Food Delivery if you decide to cancel your order, preferably by phone, and indicate your order number. If the restaurant accepts your cancellation, no cancellation fee applies. If the restaurant refuses cancellation, eg. because the preparation of the food delivery has been completed and / or the delivery staff has already been sent, it can not be canceled. We will not be able to refund any orders that have already been shipped.
6.2. We may cancel a contract if the product is unavailable for any reason. We will inform you if this is the case and you will return any payment you have made;
6.3. If the cancellation was made on time and once the restaurant has accepted your cancellation, we will refund you which includes the initial delivery charge (if any) that you paid for the delivery of the goods or services, if applicable.
6.4. In the unlikely event that Food On Bowen Food Delivery delivers a wrong item, you have the right to refuse the delivery of the wrong item and you will be fully refunded for the missing item. If Food On Bowen Food Delivery can only partially deliver (some items may not be available), its staff should inform you or propose a replacement for missing items. You have the right to refuse a partial order before delivery and get a refund. We are not responsible for the wrong or partial delivery. The problem must be resolved directly with the participating restaurant.
Section 7: Complaints
We take complaints very seriously and strive to respond to your complaints within 5 business days. All complaints should be addressed to eatnow@foodonbowen.com
Section 8: Limitation of Liability
8.1. Great care has been taken to ensure that the information available on this site is correct and error-free. We apologize for any errors or omissions that may have occurred. We can not guarantee that the use of the Site will be error free or adapted to the use, in a timely manner, that the defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or website and we make no warranty, express or implied, as to fitness for purpose or accuracy.
8.2. By accepting these terms of use, you agree to release us from any liability arising from your use of any third party's information, or your use of a third party's website, or your consumption of food or beverages from any third party. participating restaurant.
8.3. We do not assume any liability to you for the supply of food, goods and services to the fullest extent permitted by applicable law. This does not affect your statutory rights as a consumer. If we are held liable for loss or damage, this liability is limited to the amount you paid for the goods or services in question. We cannot accept any liability for any loss, damage or expense, including any direct or indirect loss such as loss of profits, regardless of the cause. This limitation of liability does not apply to personal injury or death resulting directly from our negligence.
8.4. We accept no responsibility for any delay, failure, error or omission or loss of information transmitted, viruses or other contamination or destructive property transmitted to you or your computer system via our website.
8.5. We will not be liable for any failure or delay in the performance of the Services or delivery of the Goods where such failure occurs as a result of an act or omission beyond our reasonable control, such as all events crushing and inevitable caused directly and exclusively by forces of a nature that cannot be anticipated, controlled or prevented by the exercise of prudence, diligence and care, including but not limited to: war, riot, civil unrest; compliance with any law or governmental order, rule, regulation or directive and acts of third parties.
8.6. If we are committed to providing the same or similar order to more than one Customer and are prevented from fully complying with our obligations due to Force Majeure, we may decide in our sole discretion what orders we will make. fill in and to what extent.
8.7. We have taken all reasonable steps to prevent and ensure that you are safe and secure. However, we may not be held liable in the event of a breach of the law or a breach of the law.
Section 9: General
9.1. All prices are in CAD.
9.2. We may alter or vary the terms and conditions.
9.3. Payment must be made at the time of delivery the food by cash. Failure to pay on time will result in the cancellation of your order.
9.4. Do not use or launch any automated system or link to our website or its online ordering functionality;
9.5. The Terms and Conditions together with the Privacy Policy, any order form and payment instructions constitute the entire agreement between you and us. No other terms of the agreement or part of this Agreement. In the event of any conflict between these terms and conditions, the terms and conditions shall prevail.
9.6. If any term or condition of such agreement shall be deemed to be invalid, or otherwise, the term shall be deemed to be such that it shall be deemed to be deleted and the remainder of the Agreement shall continue to be in force.